Last week, I called the HVAC company to have my furnace inspected.
I was sure there was something wrong, but I wasn’t sure what.
The HVAC technician showed up at 11:30, and he was downstairs working on the furnace. He was only down there about fifteen minutes, and I felt bad that he had to work through lunch. I walked down the steps to see if he would like a cup of coffee and a sandwich. He was sitting on a small stool that was near the furnace, and eating his lunch. I asked him if he would like to come upstairs and eat, where it was clean. I was going to ask if he wanted to wash his hands, but he refused. He said he was eating while he was working on the furnace, and he would be done shortly. He didn’t want to hold me up much longer. I was upset that he felt it necessary to take a bite and chew while he was working. He said it was his job, and he was used to it. He would take ten minutes off his time, for the time it took to bite and drink. I was devastated and wondered how many times the HVAC technician had gotten in trouble by his customers, for eating on the job. I wasn’t that mean, and I felt sorry for him. I had a cup of coffee, and another sandwich on the table, when he finally finished working on the furnace. He thanked me and said I didn’t need to do it, but he drank his coffee and downed his sandwich while taking care of the bill. For service fees; he marked them as no charge.