When I bought my home, I knew there were some problems with the appliances, and the furnace was about fifteen years old.
The realtor suggested I buy a home warranty plan that would cover the everything in the house. For most repairs, you made a small payment, and they did everything else. I wasn’t planning on my furnace breaking down before anything else, but that was how it worked. I had to call the home warranty company and talk to them about the furnace. I explained what was going on with the furnace, and told them I was going to call the HVAC company. I had to use their service center if I wanted them to pay for the furnace. I had to pay $200 up front, and then depending on what was wrong, I would have at least 10% copay for all parts and service. I asked if they were serious, and the woman asked if I had read my home warranty contract. This was nothing like what the realtor had told me. She said most people paid about $30 and had free replacement. The home warranty company said the free replacement was with a use furnace of the same age. I planned on calling the realtor in the morning, but I was going to call the HVAC company and have them look at the furnace. The home warranty was a farce, but I knew I would get a new furnace with the HVAC company, and not a used one.