Author: Cole

He offered to sell me a used furnace.

When the HVAC technician told me I needed a new furnace, I knew I couldn’t afford it. He started giving me suggestions on new furnaces, and when I saw the prices, I almost cried. There was no way I was going to find the funding for the new furnace when it was going to cost […]

I knew I could trust them.

I often wonder why I have stayed with the same HVAC company for the last 20 years. They do excellent work, but it always takes a day or more for them to come to the house, unless it is an emergency and you will pay emergency fees. I have to admit that the people work […]

I couldn't take my eyes off his nose ring.

My granddaughters have their ears pierced and their belly buttons pierced. My oldest granddaughter also has a nose ring and several tattoos. You would think I was used to seeing people with piercings and tattoos. All of my children have tattoos in various places on their body. When the young HVAC technician came to my […]

Working with him was very frustrating.

I have been a mentor at the HVAC company for almost 10 years, when this young man came in. He was fresh out of HVAC school, and top of his class. He brought his HVAC certification paper into the office and plopped it on my desk. He was cocky and thought he knew everything there […]