I tried to call the Heating as well as A/C dealer Last month to discuss a complication with my furnace, and the cellphone rang about numerous times as well as no one answered, however i was just getting ready to hang up, when I heard a man’s voice answer as well as tell myself and others I had reached the Carlton Heating as well as A/C dealer as well as Carlton was speaking. I wasn’t sure what I should say. I could not believe the owner of the Heating as well as A/C dealer was answering her cellphone. I started telling him about the furnace as well as how I was expecting to speak to a secretary or an Heating as well as A/C worker, then she said she often answered her own cellphone when most people was busy, as well as asked what she could do to help. I told him I was hearing odd noises in the air duct, but I didn’t know if it was a critter, or something else. She asked how long I had been hearing it, because with the heat, most critters wouldn’t be surviving in the air duct. I asked him if she had any idea what the noise could be, however separate from hearing the noise, she could not give myself and others any idea. She asked for my name as well as address, as well as said she could be there in half an hour, but when she got to the house, she checked the air duct, as well as said she found the problem. There was a small hole in the air duct that was wheezing out the heat whenever it turned on. She was going to have the air duct cleaners come out as well as make the repair, then clean as well as sanitize the air duct. It would take a little more than an hour as well as they would be there the following day.